Warranty Policy

AdmitJet Warranty Policy

At AdmitJet, we are committed to providing high-quality products and ensuring customer satisfaction. Our warranty policy is designed to give you peace of mind when purchasing our electric vehicles, whether it's a dirt bike, surfboard, or jet boat.

1. Warranty Coverage

All AdmitJet products come with a 1-year warranty that covers manufacturing defects. This warranty includes the following:

  • Defective parts: If your product has any defective parts due to manufacturing, we will replace them free of charge.
  • Battery: We provide a 1-year warranty on the battery for any defects in material or workmanship, excluding damage caused by improper handling or use.
  • Motor & Electrical Components: The electric motor, controller, and other electrical components are covered under this warranty for defects in manufacturing.

2. Warranty Exclusions

The warranty does not cover the following:

  • Normal wear and tear: Including but not limited to tires, brake pads, and other consumables.
  • Damage caused by misuse: If the product is damaged due to improper use, lack of maintenance, or modifications that were not authorized by AdmitJet.
  • Accidental damage: Including damage caused by accidents, collisions, or improper handling during shipping.
  • Battery degradation: Battery performance naturally degrades over time and is not covered under warranty after the first year.
  • Cosmetic damages: Such as scratches or dents that do not affect the functionality of the product.

3. Warranty Claims Process

If you experience any issues with your AdmitJet product, please follow the steps below to make a warranty claim:

  1. Contact Us: Reach out to our customer support team at admitjetsales@gmail.com. Please provide the following information:

    • Your order number
    • A detailed description of the issue
    • Photos or videos showing the defect (if applicable)

  2. Assessment: Our team will assess the issue and determine if it is covered under warranty. We may ask for further information or request that you send the product back for inspection.

  3. Replacement or Repair: If the issue is covered under warranty, we will either:

    • Repair the defective part
    • Replace the defective part or the entire product (depending on the severity of the issue)

    We will cover the cost of shipping the replacement or repaired product.

4. Warranty Registration

To ensure that your warranty is valid, we encourage you to register your product on our website within 30 days of purchase. This will help us provide better customer service and process your warranty claims more efficiently.

5. International Warranty

Our warranty policy applies to all products sold worldwide. However, if you purchased an AdmitJet product outside of the country of origin, warranty service may be subject to shipping and handling charges, as well as local import duties.

6. Limitation of Liability

AdmitJet's liability is limited to the replacement or repair of the product as stated in this warranty policy. We are not liable for any incidental or consequential damages, including but not limited to loss of use, business interruption, or any personal injury or property damage.

Contact Information

If you have any questions about the warranty or need assistance with a claim, please contact us at: