Shipping Policy

Shipping Policy for AdmitJet

At AdmitJet, we strive to provide reliable and efficient shipping services for our electric-powered products. Due to the nature of our items (classified as dangerous goods containing batteries), all shipments originate from China. We recommend using sea freight to door or rail freight to door under DDP terms, which include import duties.

1. Countries We Cannot Ship To

Due to shipping restrictions, we are unable to ship to the following countries:

  • Cuba
  • Iran
  • Sudan
  • Syria

For other countries, please refer to the shipping options and details below.

2. Shipping Options by Region

Asia (Sea Freight to Door)
Countries: Japan, Saudi Arabia (Dubai), South Korea, the Philippines, Singapore, Malaysia, Indonesia, Pakistan (Karachi)

  • Shipping Time: Approximately 2 weeks

Europe (Sea/Rail Freight to Door)
Countries: UK, France, Germany, Italy, Iceland, Denmark, Ukraine, Poland, Netherlands, Greece, Sweden, Spain, Portugal, etc.

  • Shipping Time: Approximately 5 weeks
  • For Switzerland: Can be transferred via river shipping to inland ports.
  • For Finland, Norway, and similar countries: Delivery to ports only.

Africa (Sea Freight to Door)
Countries: South Africa

  • Shipping Time: Approximately 5 weeks
  • For other African nations like Montenegro: Port delivery only.

Oceania (Sea Freight to Door)
Countries: Australia, New Zealand

  • Shipping Time: Approximately 3 weeks
  • For other Oceanic regions: Port delivery only.

North America (Sea Freight to Door)
Countries: USA, Canada, Mexico

  • Shipping Time: Approximately 5 weeks
  • For other Latin American countries: Port delivery only. Customers are responsible for customs clearance and arranging local delivery.

3. Additional Shipping Notes

  • Remote or Landlocked Countries: Shipping is unavailable for some remote and landlocked countries. Please contact us for specific inquiries.
  • Customs Clearance: For port deliveries, customers are required to handle customs clearance or work with local transport agents to manage imports and final delivery.

4. Import Duties and DDP Terms

All shipping under DDP terms includes import duties, ensuring a hassle-free delivery process for our customers. This applies to shipments categorized as to-door services.

 

5. How much does shipping cost?

Shipping costs vary depending on your location and delivery method. Here’s a breakdown of typical shipping charges  (For electric dirt bike for reference. For surfboard would be less, and for jet boat would be a little higher):

  • Asia (Sea Freight to Door): USD 150–350 per unit
  • Europe (Sea or Rail Freight to Door): USD 650–750 per unit
  • Africa (Sea Freight to Door): USD 650–750 per unit
  • Oceania (Sea Freight to Door): USD 450–490 per unit
  • North America (Sea Freight to Door): USD 600–700 per unit

For other countries, where shipping to the door is unavailable, we can ship to the nearest port. Customers are responsible for customs clearance and final delivery from the port.

6. How can I track my order?

Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package through our tracking portal. Please allow 1–2 business days for the tracking information to become available.

7. What if the package doesn’t arrive?

If your package does not arrive within 60 days of shipping, please contact us at admitjetsales@gmail.com. We will either resend a new order to you or issue a full refund, depending on your preference.

8. Shipping and Monitoring Process

At AdmitJet, we prioritize the safe and timely delivery of your order. All shipments are carefully monitored throughout the shipping process:

  • Your order will be shipped from China and pass through our logistics checkpoints to ensure quality control.
  • For DDP (Delivered Duty Paid) orders, import duties are included to simplify the process for our customers.

9. Special Notes on Dangerous Goods Shipping

As our products include batteries and are classified as dangerous goods, we recommend using sea freight to door or rail freight to door for safe and reliable delivery.

10. Contact Us

If you have further questions or need specific shipping details for your country, feel free to reach out to us:
Email: admitjetsales@gmail.com
Whatsapp: https://wa.me/message/DLSITJJZ3HP3H1
Social Media: Facebook https://www.facebook.com/kerui.zhang.7
                        Youtube:  https://www.youtube.com/@admitjet