Refund Policy

Refund Policy

At AdmitJet, your satisfaction is our priority. We are committed to providing high-quality products and excellent customer service. If you are not satisfied with your purchase, we will work to resolve your concerns. Please carefully review the terms of our Refund Policy below.

Returns and Refund Conditions

Refunds or credits will only be issued if all the following conditions are met:

  1. Original Condition: Items must be in their original condition as shipped, including packaging, accessories, and manuals.
  2. Return Notification: Notify us of your intention to return the item within 48 hours of delivery.
  3. Return Timeline: The returned item must be received by us within 40 days of the delivery date.
  4. Shipping Responsibility: Customers are responsible for all shipping and handling costs associated with the return. It is recommended to use careful packing and insurance to ensure safe return shipping.

If the returned item does not meet these conditions, we reserve the right to reject the return and send the item back to you.

Refund Method

  1. Please email us at admitjetsales@gmail.com before returning any items to receive approval.
  2. Once the return is approved, customers can ship the item back to our designated address. In cases of defective goods, AdmitJet will cover the return shipping costs.
  3. Refunds will be processed via the original payment method within 14 working days of receiving the returned goods.

Special Conditions

  • Restocking Fee: A 25% restocking fee will apply for returned items.
  • Customized Items: Returns of customized or made-to-order products are at AdmitJet’s discretion.
  • International Orders: Any international customs duties or taxes will not be refunded. Return shipping costs are the customer’s responsibility and may be higher than the original shipping charges.

Damaged or Faulty Items

If you receive a damaged or faulty product, please contact us immediately at admitjetsales@gmail.com with photos of the defect. We will either issue a full refund or arrange for a replacement, depending on your preference.

Contact Us

If you have any questions about our Refund Policy or need assistance, please contact us: